Pre-Order FAQ

PRE-ORDER WINDOW

About this pre-order

Super7 is proud and excited to announce 2 new Masters of the Universe toys!
- A pre-order of the deluxe Masters of the Universe Classics Striodor figure, the heroic armored war horse! We expect to ship Stridor in August 2018.
- An exclusive pre-sale of Masters of the Universe Vintage Figures in exclusive 2-packs: He-Man & Skeletor and She-Ra & Hordak! We expect to ship the 2-pack figures in July 2018.

The pre-order window for Stridor and opens on Wednesday, April 25 at 12:00pm PST at preorder.super7.com. The pre-order window will close on May 15, 2018.

The pre-sale on the Vintage 2-pack figures opens on Wednesday, April 25 at 12:00pm PST at preorder.super7.com. This item is a fixed quantity limited edition, and we cannot guarantee the length of the availability of the Vintage 2-pack figures.

Please note: Stridor and the 2-pack Vintage figures will ship to you as soon they arrive at our warehouse--you will receive 2 separate shipments. Your total shipping cost will be based on the Shipping Table below. We will not be offering a payment plan on the figures for this pre-order.

TERMS OF SERVICE

Please read before placing orders

Terms of Service

Note: New Super7 customers will need to create an account in the pre-order store. If you have pre-ordered Wave 2 MOTU figures, you already have an account. Once you place your order of Stridor and/or Vintage 2-packs, you will be locked-in with the following Terms of Service:
- We will not be offering a payment plan on the figures for this pre-order.
- We will not be able to accept new orders or make changes to your existing order for Stridor or Vintage 2-packs after the pre-order window closes on May 15, 2018.
- All sales are final. The last date for cancellations is May 30, 2018.
- If you place an order for both Stridor and 2-pack Vintage figures, they will ship separately, as soon as we receive them at our warehouse. You will receive 2 separate tracking numbers for each shipment.
- Your order cannot be combined with non-pre-order items in your shopping cart. If you wish to purchase other Super7 items, please place a separate order, and we will get it out to you right away.
- For orders outside of the US, customers are expected to pay 100% of the customs and duties fee that may be incurred by the receiving country. Please check with your customs agency to calculate additional costs.
- For any questions, please do not hesitate to contact us at customercare@super7.com.

CLICK HERE FOR SHIPPING RATES

EUROPEAN CUSTOMERS

Stridor Europe Ordering Option

For our European customers interested in Stridor, we have partnered with S.P.A.C.E. Germany as our main distributor in Europe for this release. We have experienced very expensive shipping rates to Europe, which are continuing to rise. In an effort to accommodate our European customers, you can order Stridor either from Super7 or S.P.A.C.E. Germany. 

Please check to see if you purchase your items from S.P.A.C.E. Germany that the shipping rates may be better than buying from Super7 directly: www.space-figuren.de

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