Customer Service

RETURN POLICIES

Super7 is happy to honor return & exchange requests within 7 days of receipt of shipment for items in original packaging or new (un-worn/un-washed) condition. Refunds for returned merchandise will be provided as store credit only to be applied towards a future purchase. We will do our best to exchange sizes or styles, but we cannot guarantee in-stock availabilty for all items. If a replacement for returned item is no longer available, we will issue you a store credit which can be applied towards a different item.


RETURN SHIPPING
If merchandise is damaged or not as described, Super7 will cover the cost of the return freight by supplying you with a return shipping label. If the return is due to the customer changing their mind, then the customer is responsible for all costs of returning the goods.


FINAL SALES
All sales are final for:
-- Sale or Discounted merchandise, with the exception for damaged merchandise.
-- Vintage Toys. Please note that no vintage toy will be in brand-new condition.
-- Custom or Hand Painted Toys. Variations in paint or minor imperfections are common with such items.
-- Pre-Orders / Made-to-Order Items.

GENERAL SAFETY NOTICE
Super7 manufactures and retails goods intended for purchase and use by Adult Collectors.. At minimum, our recommendation is for the end user to be at least 15 years of age. Products may contain sharp points, small parts, choking hazards, and other elements not suitable for children. All items should be considered:

ADULT COLLECTIBLE – NOT A TOY
FOR AGES 15+

/!\ WARNING:
CHOKING HAZARD – Small Parts.
Not for Children Under 3 Years.
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