Pre-Order FAQ

About this pre-order

Super7 is proud and happy to announce the Masters of the Universe Snake Mountain Playset!

The pre-order window for the playset opens on Wednesday, May 1, 2019 at and will close on Friday, May 31, 2019

The production and release of this item depends on Super7 receiving a minimum number of orders before the pre-order window closes. If this minimum is not met the Snake Mountain Playset will be cancelled and orders will be refunded.

A non-refundable deposit of $100 is required at the time of purchase for this pre-order. Deposits will be returned if the Snake Mountain Playset is cancelled by Super7.

If you pay in full at the time of purchase and the Snake Mountain Playset is cancelled by Super7, full payment will be returned.

We are offering a payment plan option for those that would like one. The payment plan will break your purchase into 6 separate payments, and will be managed by our partner, with the non-refundable deposit required as your initial payment on this plan. Click HERE for details about the payment plan.

The Snake Mountain Playset directly from Super7 is available to U.S. DOMESTIC DELIVERY ADDRESSES only. The per unit shipping cost will be $150 per playset in addition to the item’s price and any taxes. International Order details to follow soon.

FOR EUROPE: Our partner S.P.A.C.E. in Germany is processing and fulfilling orders in Europe. Click HERE to visit their site for details and ordering.


Note: New Super7 customers will need to create an account in the pre-order store. If you have pre-ordered MOTU figures previously, you already have an account. Once you place your order you will be locked-in with the following Terms of Service:

    1. A payment plan of 6 separate payments is available with our partner The first payment of $100 will serve as a non-refundable deposit.
    2. We will not be able to accept new orders or make changes to your existing pre-order after the pre-order window closes on May 31, 2019.
    3. All sales are final.
    4. Your order cannot be combined with non-pre-order items in your shopping cart. If you wish to purchase other Super7 items, please place a separate order, and we will get it out to you right away.

The Snake Mountain Playset is only available directly from Super7 to U.S. domestic delivery addresses only.

For any questions, please do not hesitate to contact us at

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